The problem ID, parts order.

Service center didn’t explain to me what’s the problem with my vehicle

It was professional and very organized. My service rep was very kind and thoroughly knew his business. He showed me kindness and took care of me efficiently. I will definitely be back and look for my representative in the service department.

Mr. Stephen Harvell has an outstanding experience with customer service. He remembered my limits financially, helped choose services that saved me some money, stayed in contact during and after the appointment, and overall is a great employee for Hall Chevrolet. I wouldn't recommend a better advisor and I'm blessed from his help.

our Silverado was in for a state inspection and passed. I question why the reports I received with photos called out scratches on the vehicle. I believe these were old photos from the previous service visit where the rear drivers door was scratched by someone entering or exiting the truck. Hall Chevrolet had an outside vendor repair the scratches.

My experience was a good one. I dropped my car off the night before and it was ready by 9:30 the next morning. Once completed I received a text message letting me know my car was ready. I appreciated that.

I like that I was kept updated on the status of my vehicle

Stephen barbell was absolutely professional and so willing to help. You can tell he is very compassionate towards his customers.

Great experience and great Service Department Staff, especially DeeDee. One great employee with outstanding Customer Service Satisfaction.

Great